Shiffa Herbal — Terms of Service

Last Updated: October 2026

Welcome to Shiffa Herbal. These Terms of Service ("Terms") govern your use of the website located at shiffa.in, our products, mobile interfaces, and doctor consultation services operated by Shiffa Herbal Private Limited.

1. Acceptance of Terms

By accessing our website, creating an account, or purchasing products, you agree to be bound by these Terms, our Privacy Policy, and our Shipping and Refund policies. If you do not agree, please do not use our services.

2. Nature of Products & Medical Disclaimer

• All products offered by Shiffa Herbal are traditional Ayurvedic and Unani proprietary medicines and wellness supplements licensed under AYUSH regulations and manufactured in GMP-certified facilities.
• Information provided on this website, in product guides, blog articles, and consultations is for wellness and educational purposes only. It is not intended to replace professional clinical diagnosis, emergency treatment, or prescription medicine from a registered medical practitioner.
• Pregnant women, nursing mothers, and individuals with diagnosed medical conditions or taking prescription medications should consult their physician before starting any herbal regimen.

3. Orders, Pricing & Payment

• All prices are in Indian Rupees (INR) and inclusive of applicable GST unless explicitly stated otherwise.
• We reserve the right to correct pricing errors, modify product availability, or cancel orders suspect of fraudulent activity.
• Orders are confirmed upon receipt of payment authorization for prepaid orders or order verification for Cash on Delivery (COD).

4. Intellectual Property

All brand names, trademarks, product names (including Al Shifa, Al Shiffa, Shiffa Herbal, AL Pilo SF, AL GutFix, AL DiaCure, etc.), website content, graphics, layouts, and product formulations are the intellectual property of Shiffa Herbal Private Limited. Unauthorized reproduction or resale is strictly prohibited.

5. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any legal dispute or claim arising out of your use of the website or products shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.